Aged care support, built for you

Helping a loved one is a privilege, but that doesn't make it any easier. Care Partner is support in your pocket, available 24/7 and fully customisable to suit your specific needs.

Learn how we can help

Your files in one placeAppointments managed24/7 answers to your questions

What would help you right now?

Pick what matters most — up to three.

Free to explore — no account, no obligation.

The 7 ways we help

Here's what each one means.

Your loved one gets a call at a set time each day to see how they're going. You get a short update after every call, so you know they're okay without having to chase it.

Keep every important document, from care plans to power of attorney, in one secure spot. It's easy to find the moment you need it, and simple to share with the people who should have access. We can even pull the right details from it to help you prepare for your next appointment.

After each medical or care appointment, you get a plain-English summary of what was discussed, what was decided, and what happens next. No more piecing it together from memory.

Call any time, day or night, and reach someone who understands aged care. Whether it's an urgent worry or a quick question, you get a clear answer when you need it.

We do the legwork and hand you a short list of providers we've checked ourselves. Instead of wading through dozens of choices, you compare a few good ones and decide with confidence.

Understand what aged care actually costs and what support you're entitled to. We help you make sense of fees, subsidies and funding so there are no surprises.

Get the essential legal pieces in place before you need them, like power of attorney and guardianship. An elder law adviser stands behind every explainer, so you know it's right.

The questionnaire

Prefer to just answer a few questions?

Answer a few quick questions about your situation. A real person from the Care Partner team will come back to you with a clear, personalised next-steps plan.

6 questionsUnder 2 minutesNo account neededReviewed by a real care professional

What to expect

A calm, four-step path, no jargon, no pressure.

Tell us what’s prompted you to look into care right now.

Share the biggest challenge you’re facing.

Let us know how much time this is taking you each week.

A real person reviews your answers and calls you back.

Our promise

What you can expect from us.

The day-to-day, handled.

Charlie's there whenever you call, with registered nurses, aged care navigators and an elder law adviser behind every decision.

Private, and yours.

Your family’s records are stored securely and shared only with the people you choose. We never sell data.

Plain English, always.

Every assessment, cost and legal step explained the way a knowledgeable friend would, no jargon, no portals.

What would help you right now?0 of 3 selected